Got Questions?
Frequently Asked Questions

Everything you need to know about Sana's Towing & Recovery. Can't find your answer? Give us a call!

What types of vehicles can you tow?
We tow all makes and models including cars, trucks, SUVs, vans, motorcycles, and commercial vehicles. Our flatbed trucks are equipped to handle low-clearance vehicles, all-wheel drive, and luxury cars safely.
Do you offer long distance towing?
Yes — we offer long distance towing across Michigan and beyond. Your vehicle will be properly secured and delivered safely no matter the destination. Call us for a quote on your specific route.
Will my vehicle be damaged during the tow?
We take exceptional care with every vehicle we tow. Our flatbed equipment keeps all four wheels off the ground, eliminating the risk of drivetrain damage. We treat every vehicle as if it were our own.
Can you jump start any vehicle?
Yes — we carry professional-grade jump start equipment that works on standard 12V batteries found in most cars, trucks, vans, and SUVs. If your battery is beyond saving, we can tow you to a shop.
What if I locked my keys inside my car?
Call us right away. Our technicians carry professional lockout tools that allow us to safely unlock your vehicle without damaging the door, window, or locking mechanism on virtually any make or model.
Do you change tires on the spot?
Yes. If you have a flat and a spare, we'll come to your location and swap it out quickly and safely. If you don't have a spare or the tire is beyond repair, we can tow your vehicle to the nearest shop.
Can you recover a vehicle stuck in a ditch or mud?
Absolutely. Vehicle recovery is one of our specialties. We use professional winching equipment and recovery techniques to safely extract vehicles from ditches, mud, snow, and off-road terrain without causing further damage.
Is there an extra charge for after-hours service?
No hidden fees and no after-hours surcharges. We believe in honest, transparent pricing. Your quote is your price — we'll tell you upfront before we arrive.
Do you work with insurance companies?
Yes. We work directly with your insurance provider to help make the claims process as smooth and stress-free as possible. Just let us know when you call and we'll handle the coordination on our end.
How quickly can you arrive?
Our average response time is approximately 20 minutes across our service area. We dispatch immediately upon receiving your call. Exact times may vary depending on your location, traffic, and current demand.